Blackberry touch phone is increasing its popularity day by day. Its looks very stylish and smart also. Operating system BB10 is also become a popular. But there are some common problems in this devices.
Problem: Phone gets hot or warm ?
Solution: Your Blackberry may get hot/
warm and temperature of phone may rise. The Blackberry Torch 9800 users
are facing this problem more than others. This is most probably because
of the reason that you have several applications running on your phone
which you may not know.
Another reason is that if you have
constantly data connection open (like streaming music, app that uses
GPS, weather apps, Loopt), your phone will get hot and loose battery
fast.
To see what apps are running, go to Options > Device Application
Management (you can also hold the Menu key on left of your trackpad/ rackwheel, which brings up everything that is running).
Close the unwanted apps by opening the app, click the menu and select close at the end.
Problem: Blackberry screen frozen ?
Solution: This is a problem that can
happen to any Blackberry device where the device gets stuck and screen
is frozen. There are two ways to fix this problem. You can soft reset
your Blackberry by pressing Alt+Cap+Delete keys together.
If this technique does not solve the
problem, you can perform hard reset. Find the Reset button on back the
device (which can be near the bottom, under battery cover) and press the
button with a pin etc. You do not lose any data using any of these
methods.
Problem: Call History and messages get deleted ?
Solution: If you find out that suddenly your
Blackberry’s call logs and saved messaged are deleted and disappeared
without any reason, here is solution to the problem. This happens if you
have large amount of images, ringtones, games etc and your memory is at
or near its capacity. The phone will start deleting oldest call logs
and text messages (SMS) entries to free up some space.
To determine the free memory, go to
Options, then Status, which will show you free memory. You can increase
free space by deleting some stored stuff on your phone.
Problem: Blackberry does not send/ receive emails ?
Solution: Blackberry email problem can be due to GPRS services.
GPRS is what allows your device to
access data. The first thing to do is to perform soft reset and if that
does not work perform hard reset (see methods above).
After that check your wireless antenna
signal strength. The antenna should show GPRS. If you can call and
browse web that means your GSM service is available.
Problem: Bluetooth problem ?
Solution : If you are trying to send some files,
music, photos etc from another device (i.e Nokia, Sony Ericsson etc) to
your Blackberry and cannot do so via Bluetooth, it is because there is a
special way to send stuff from another company device to Blackberry.
•To transfer the files (MP3, video etc) from another device to BB, follow these steps.
•Pair your Blackberry and your other device Blackberry
•Choose the music files or other media that you want to transfer to your BB from other device
•On your Blackberry, open ‘Media’ folder and press menu ‘BB
Logos’ and you will see an option ‘receive using Bluetooth’
•From your other phone, send the files to your BB.
Already connected, your Blackberry will ask you to accept or refuse transfer
•Accept the data transfer and you are done
Problem: Blackberry trackpad stopped working?
This problem is in Blackberry 8520 and
other similar devices where trackpad stop working without any reason. To
resolve the trackpad problem you should start from updating your
firmware to latest version.
Another thing that worked for many users
with this problem is a battery pull. Remember your device should be ON
when you pull out battery, wait for 30-60 seconds before you replace the
battery. This should solve the problem.
Problem: Trackball stopped working ?
Solution: This happens mostly with old devices. If
your phone’s trackball stopped working that is probably because of
dust. You can clean the ball by tuning phone upside down and rolling it
on a clean sheet of paper. Alternatively, you can change the damaged
trackball with a new one.
The End